Tiếng Việt
EnglishService scope
Trusted Delivery supports submission, acceptance, notification, handover, response and evidence preservation under applicable policy.
POLICY PUBLICATION
Trusted Delivery Service Policy
This online publication describes service scope, participants, delivery states, obligations and use limitations.
This publication provides website transparency and does not replace a formally approved policy or practice statement.
Registration, identity and authentication
Individuals and organizations complete identity, authorization and authentication steps appropriate to role and risk.
Party responsibilities
Senders are responsible for content and sending basis; recipients for responses; RPs for business configuration; Mobile-ID operates within service scope.
Notification channels and states
Email, SMS and push are notification channels only; a notification-sent state does not mean content was read, received or approved.
Evidence and preservation
Events are recorded under the published evidence model, retention period and access rights.
SLA, complaints and termination
Service levels, maintenance, support, complaints and termination planning are governed by versioned documents.
CLAIM CONTROL
Approved wording and interpretation limits
Trusted Delivery is operated under its published service scope, policies, practice statements and applicable requirements.
Complies with every possible rule; every notification equals receipt; all evidence is indisputable.